Support & Feature Requests
Technical assistance, bug reports, and product feedback for DuckSnip on macOS.
Contact Orcinix Labs Support
For technical support, bug reports, or feature requests, reach out to us via email.
Feature & Workflow Requests
RoadmapHave an idea for a new capture tool, annotation option, or workflow improvement? We prioritize upcoming updates directly around user feedback.
Bug Reports & Troubleshooting
Technical SupportEncountered unexpected behavior or a performance issue? Let us know. Mentioning your macOS version and Mac model helps us reproduce and resolve issues faster.
Pro Upgrade & Purchase Support
Mac App StoreAssistance with Mac App Store In-App Purchases, DuckSnip Pro features, or restoring purchases when switching to a new Mac.
Questions, Feedback & Press
General InquiryReach out anytime with general questions about Orcinix Labs, localization feedback across our 19 supported languages, or press inquiries.
Looking for quick answers?
Explore detailed answers about DuckSnip modules, free tier features, and macOS permissions.